Comments on: The Great MATTA Fares with Air Asia | 2 Days Priority Booking from RM29 http://www.traveltodaylah.com/2010/03/great-matta-fares-with-air-asia-2-days.html Travel and Tour from Malaysia, Holiday and Vacation , Cheap Flights and Airfares, Travel Agent, Cruise Package Mon, 06 Feb 2012 12:54:11 +0000 hourly 1 http://wordpress.org/?v=3.0 By: AsiaShoppingTreks http://www.traveltodaylah.com/2010/03/great-matta-fares-with-air-asia-2-days.html/comment-page-1#comment-19 AsiaShoppingTreks Wed, 24 Mar 2010 05:16:31 +0000 http://traveltodaylah.com.tmp6.mschosting.com/?p=796#comment-19 AirAsiaX... be careful.<br /><br />Most recently, my wife and I were stranded in Abu Dhabi when AirAsiaX announced they were canceling service to/from Abu Dhabi in January this year. They didn’t notify us (their stranded passengers) until Feb 10th. Neither did they offer any accommodation nor answer our emails asking for help. We had to get back to Malaysia on our own. They won’t reimburse our additional expenses either.<br /><br />They said they would refund the Abu Dhabi/Kuala Lumpur portion of our trip, but it will take them 30-50 days to process the refund. Such an attitude!<br /><br />Watch out for these guys. If you are considering using AirAsiaX, It might be a good idea to develop a plan B... just in case. AirAsiaX… be careful.

Most recently, my wife and I were stranded in Abu Dhabi when AirAsiaX announced they were canceling service to/from Abu Dhabi in January this year. They didn’t notify us (their stranded passengers) until Feb 10th. Neither did they offer any accommodation nor answer our emails asking for help. We had to get back to Malaysia on our own. They won’t reimburse our additional expenses either.

They said they would refund the Abu Dhabi/Kuala Lumpur portion of our trip, but it will take them 30-50 days to process the refund. Such an attitude!

Watch out for these guys. If you are considering using AirAsiaX, It might be a good idea to develop a plan B… just in case.

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